Failure Honeywell GX-Remote Control App to Android phones
We regret to inform you of a glitch in sending Push messages from the Honeywell GX-Remote Control App to Android phones. It has emerged that Push messages are temporarily not being sent to Android phones from Honeywell Galaxy panels using the GX-Remote Control App.
While investigating why the GX-Remote Control App was removed from the Google Play Store, Honeywell discovered that Google has switched from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM) for their Push notification. Honeywell is working on an update for the Android version so that GX-Remote Control can continue to use this service. Honeywell has expressed the expectation that this should be ready by mid-September and expects the App to be available for download again in the Google Playstore.
When combining the GX-Remote Control App with iPhone, no problems occur and everything works properly.
Apologies for the inconvenience.
We will keep you informed of changes in this situation.
continuous reading
Related Posts
Earlier, we informed you about the change in the IP Address of the Honeywell Push server. We informed you that the "old server" was supposed to go offline from 30 September 2023. However, Honeywell has recently informed us that, due to unforeseen circumstances, the date has been brought forward to Wednesday, August 30. Until 30 August 2023, both the "old" and the new server will be online. Until and [...]
Update GX Remote Control App Important news for all users of the GX Remote Control App. In view of a planned switch to a new server, we would like to draw your attention to the following: The current server, which Honeywell currently uses for push notifications serving the Galaxy Dimension and Galaxy Flex intrusion systems, will be replaced by a completely new server in the foreseeable future. This is to [...]
